Our Frequently Asked Questions

Orders & Delivery

Delivery within Lagos usually takes 1–3 working days, while nationwide delivery takes 3–7 working days depending on your location.

Yes, same-day delivery is available within selected areas in Lagos for ready-to-wear units.

Yes, we deliver across Nigeria safely and securely.

You can place your order directly through our website or send us a DM for assistance.

Hair Quality

We offer premium quality human hair including Bone Straight, Vietnamese Hair, Bouncy Curls, Water Curls, Bob Wigs, and custom luxury units.

Yes. Our human hair can be colored, curled, straightened, and restyled professionally.

With proper care and maintenance, our wigs and bundles can last for years.

Wig Customization

Yes, we create custom units tailored to your preferred length, density, color, and style.

Absolutely. We offer ready-to-wear wigs that are easy to install and style.

Yes, custom coloring and styling services are available upon request.

Payments

We accept bank transfers and other secure payment methods available at checkout.

Currently, we require payment confirmation before processing orders.

Returns & Exchanges

Due to hygiene reasons, wigs and hair products cannot be returned once used or altered. However, we’re happy to resolve any issues with incorrect orders.

Please contact us within 24 hours of delivery with clear photos/videos, and we’ll assist you immediately.

Hair Care

Use sulfate-free products, avoid excessive heat, store properly, and brush gently to maintain softness and longevity.

Yes. We regularly share hair care tips on our social media pages and website.

Contact

You can reach us via Instagram DM, WhatsApp, or email for inquiries and orders.

Yes, we provide after-sales support to help you maintain and enjoy your purchase.

Hair Care

Use sulfate-free products, avoid excessive heat, store properly, and brush gently to maintain softness and longevity.

Yes. We regularly share hair care tips on our social media pages and website.