At WNM Collection, we are committed to delivering your orders safely, quickly, and efficiently. This Shipping Policy outlines our order processing times, delivery estimates, shipping procedures, and important information regarding your shipment. A clear shipping policy should explain processing times, delivery timelines, shipping costs, tracking information, delays, and customer responsibilities.
1. Order Processing
- All orders are processed within 1–3 business days after payment has been successfully confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak periods, promotional events, or holidays, processing times may be extended. Customers will be notified of any significant delays.
2. Shipping Coverage
WNM Collection currently ships:
- Nationwide across Nigeria
- Selected international destinations worldwide
If your location is unavailable during checkout, please contact our customer support team for assistance.
3. Delivery Timeframes
Within Nigeria
| Location | Estimated Delivery Time |
|---|---|
| Abuja, Lagos, Port Harcourt & Major Cities | 1–3 Business Days |
| Other States | 2–7 Business Days |
International Orders
| Region | Estimated Delivery Time |
|---|---|
| Africa | 5–10 Business Days |
| Europe | 5–12 Business Days |
| North America | 7–14 Business Days |
| Other International Destinations | 7–21 Business Days |
Please note that delivery estimates are not guaranteed and may vary due to courier operations, customs clearance, weather conditions, or other unforeseen circumstances.
4. Shipping Fees
Shipping fees are calculated automatically at checkout based on:
- Delivery location
- Product weight and dimensions
- Shipping method selected
Any applicable shipping charges will be displayed before payment is completed.
5. Delivery Delays
While we strive to meet all estimated delivery timelines, delays may occur due to:
- High order volumes
- Public holidays
- Extreme weather conditions
- Courier service disruptions
- Customs inspections and clearance procedures
- Incorrect or incomplete shipping information provided by the customer
WNM Collection shall not be held responsible for delays caused by factors beyond our reasonable control. However, we will make every effort to keep customers informed and assist in resolving delivery issues.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If an incorrect address is provided:
- Additional shipping charges may apply for redelivery.
- Delivery delays may occur.
- Orders returned due to incorrect address information may require additional shipping fees before reshipment.
7. Delivery Confirmation
A shipment is considered successfully delivered when the courier confirms delivery to the address provided during checkout.
WNM Collection is not responsible for packages that are lost, stolen, or misplaced after successful delivery confirmation by the courier.
8. Contact Us
If you have any questions regarding shipping, delivery, or order tracking, please contact us:
WNM Collection
Email: info@wnmcollection.com
Website: wnmcollection.com
Our customer support team will be happy to assist you with any shipping-related inquiries.
